Frequently asked questions

Eloresto is the platform that allows you to book any restaurant that takes reservations, anywhere in the world — whether through a booking platform, its own website, or only by phone. You send us your request, and we get the booking confirmed.

Yes, for any restaurant that takes reservations — from popular places in big cities to hidden gems in the most rural areas. Whether it books through a platform, its own website or only by phone, we handle it. The only ones we can't book are walk-in-only places that take no reservations at all.

Unlike OpenTable or TheFork, Eloresto is not limited to restaurants on a single platform that they are partnered with. We search every online booking channel like reservation platforms or websites simultaneously, and call restaurants directly when no online booking exists.

Enter a restaurant name or your criteria — cuisine, neighbourhood, time, party size — in the booking engine. Eloresto handles the booking and returns a confirmed reservation to you within minutes.

Most reservations are confirmed within minutes. Complex or phone-only bookings may take slightly longer while we reach the restaurant.

We call the restaurant directly on your behalf and secure your table — the same way you would, without you having to wait on hold.

We immediately identify the best available alternatives matching your criteria and present them ready to confirm.

Yes. A transparent booking service fee is shown alongside your reservation before you confirm. What you see is what you pay, no hidden charges.

Two ways: open the chat directly on the website for an immediate response, or use the contact form on the Contact and Support page.

Contact us through the chat or go directly to the Plan Assistance page. We will process your cancellation according to your plan terms.